EVERYTHING YOU NEED TO KNOW
Frequently Asked Questions
Its one of the most asked FAQ , IPTV which is also know as internet protocol television is were internet is being used as a medium to sen television channels to your tv at home. in other words, you use your internet connection to watch the tv channels; movies and tv shows without an anternna or a dish .
While using a reputable provider, a VPN may not be necessary . however , it is always advisible to use one to ensure the privacy and security of your IP adress .
We support a range of devices, such as Smart TVs, Kodi, VLC, PCs, Vu+, DreamBoxes, Enigma, Android Boxes,
Android Smartphones, and Max
Our costumer support team is available 24/ 7 to assist you with any questions or issues you may have . you can reach us through email : contact@iptvstar.shop , or live chat on our website .
If you submit a ticket for technical support or account activation, you can expect a response within 1 to 2
hours. We aim to reply within an hour of receiving a ticket. Please be aware that during busy periods, response
times may extend up to 3 hours.
To ensure a smooth streaming experience with IPTV, we recommend having an internet connection with a
speed between 30 to 50 Mbps. If your internet speed falls below 20 Mbps, you are likely to encounter
buffering issues. This higher speed range helps to maintain consistent quality and uninterrupted service.
We accept payments through PayPal and all major credit cards.
While you can install your IPTV subscription on several devices, please note that it is only operational on one
device at a time.